Refund Policy
Last updated: 2026-10-31
30-day money-back guarantee. If you are not happy with ByeByeBudget Premium, you can get a full refund within 30 days of any payment, including renewals, without giving a reason.
How to request a refund
Our orders are processed by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles refunds. You can:
- request a refund at paddle.net (look up your order using the e-mail address you paid with), or
- e-mail us at hello@byebyebudget.com with that e-mail address, and we will arrange the refund with Paddle.
The money is returned to the original payment method. Depending on your bank, it usually appears within 5–10 business days.
What happens after a refund
The refunded subscription is cancelled and the household returns to the free plan. Your data is not deleted; the free plan's limits apply again.
After 30 days
You can cancel at any time to stop future renewals; Premium then stays active until the end of the period you paid for. Refunds after 30 days are at our discretion, for example if the Service was unavailable for a long time.
Your statutory rights
If you are a consumer in the EU, you have a 14-day right of withdrawal from a distance contract; this policy covers it in full. This policy does not limit any other rights you have under the law of your country.
See also Paddle's refund policy and our Terms of Service.